For questions on Medicaid, please note that Gainwell provides Medicaid Provider services for various states. For the Explanation of Benefits (EOB) associated with payments you may have received, you must contact your state Medicaid offices for more information.
For your reference, the state assistance centers we work with can be contacted at the following numbers:
Alabama XIX
Provider Assistance Center
1-800-688-7989
Alabama XIX
Electronic Media Claims Help Desk
1-800-456-1242
Arkansas XIX
Provider Assistance Center
1-800-457-4454
California XIX
Telephone Service Center
1-800-541-5555 (in state providers)
1-916-636-1200 (border providers and out of state billers billing for in-state providers)
1-916-636-1960 (out of state providers)
Connecticut XIX
Provider Assistance Center
1-800-842-8440
Colorado XIX
Provider Assistance Center
1-844-235-2387
Delaware XIX
Provider Assistance Center
1-800-999-3371
Florida XIX
Provider Assistance Center
1-800-289-7799, option 7
Georgia XIX
Provider Assistance
1-800-766-4456
Georgia XIX
EDI Services
1-877-261-8785
Idaho
Provider Services
1-866-686-4272
Indiana
Provider Assistance
1-800-457-4584
Kansas XIX
Provider Assistance Center
1-800-933-6593
Kentucky
Electronic Data Interchange (EDI)
1-800-805-4696
Louisiana XIX
Provider Relations
1-800-473-2783
Nevada XIX
Provider Assistance Center
1-877-638-3472
Nevada XIX
Authorization Department
1-800-525-2395
Oklahoma XIX
Provider Assistance Center
1-800-522-0114
Pennsylvania
Provider Assistance Center
1-800-537-8862
Rhode Island XIX
Provider Assistance Center
1-800-964-6211
Texas MEHIS
Provider Portal Help Desk (GOV HEALTH)
1-855-827-3747
Texas MEHIS
Texas Provider Contact
1-800-925-9126
Vermont XIX
Provider Assistance Center
1-800-925-1706
West Virginia XIX
Provider Services
1-888-483-0793
Wisconsin XIX
Provider Assistance Center
1-800-947-9627