Explanation of Benefits

For questions on Medicaid, please note that Gainwell provides Medicaid Provider services for various states. For the Explanation of Benefits (EOB) associated with payments you may have received, you must contact your state Medicaid offices for more information.

For your reference, the state assistance centers we work with can be contacted at the following numbers:

Alabama XIX
Provider Assistance Center
1-800-688-7989

Alabama XIX
Electronic Media Claims Help Desk
1-800-456-1242

Arkansas XIX
Provider Assistance Center
1-800-457-4454

California XIX
Telephone Service Center
1-800-541-5555 (in state providers)
1-916-636-1200 (border providers and out of state billers billing for in-state providers)
1-916-636-1960 (out of state providers)

Connecticut XIX
Provider Assistance Center
1-800-842-8440

Colorado XIX
Provider Assistance Center
1-844-235-2387

Delaware XIX
Provider Assistance Center
1-800-999-3371

Florida XIX
Provider Assistance Center
1-800-289-7799, option 7

Georgia XIX
Provider Assistance
1-800-766-4456

Georgia XIX
EDI Services
1-877-261-8785

Idaho
Provider Services
1-866-686-4272

Indiana
Provider Assistance
1-800-457-4584

Kansas XIX
Provider Assistance Center
1-800-933-6593

Kentucky
Electronic Data Interchange (EDI)
1-800-805-4696

Kentucky XIX
Provider Assistance Center
1-800-807-1232

Nevada XIX
Provider Assistance Center
1-877-638-3472

Nevada XIX
Authorization Department
1-800-525-2395

Oklahoma XIX
Provider Assistance Center
1-800-522-0114

Pennsylvania
Provider Assistance Center
1-800-537-8862

Rhode Island XIX
Provider Assistance Center
1-800-964-6211

Texas MEHIS
Provider portal Help Desk (GOV HEALTH)
1-855-827-3747

Texas MEHIS
Texas MMIS vendor Provider Contact
1-800-925-9126

Vermont XIX
Provider Assistance Center
1-800-925-1706

Wisconsin XIX
Provider Assistance Center
1-800-947-9627